touchpoint
noun 3
Definitions
noun
1
A physical point of contact; a surface that is regularly touched by people.
The operator says that a total of 952,514 'cleans' of various touchpoints, including tables and door buttons, were carried out by more than 600 dedicated cleaning staff - the equivalent of cleaning one carriage at least three times every day.
2
An encounter where customers and business engage to exchange information, provide services, or handle transactions.
The touchpoints in retail banking include tellers and ATMs.
3
A point where things touch.
The Gergonne triangle is defined by the three touchpoints of the incircle on the three sides.
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